Privacy policy
Privacy Policy
Halo Foods LLC
This Privacy Policy explains how Halo Foods LLC ("we," "us," or "our") collects, uses, and shares personal information when you visit or make a purchase from www.halo-naturals.com (the "Site").
Information We Collect
We collect personal information directly from you and automatically through your use of our Site.
Information You Provide
When you place an order, contact us, or subscribe to our emails, we may collect:
- Name
- Email address
- Shipping address
- Billing address
- Phone number
Payment Information
All payments are processed securely by third-party payment providers such as Shopify Payments and PayPal.
We do not store or have access to your full payment information.
Information Collected Automatically
When you browse our Site, certain information may be collected automatically, including:
- IP address
- Browser and device information
- Pages viewed and interactions with the Site
- Referral source
This information helps us understand how customers use our Site and improve performance.
We use tools such as:
- Google Analytics
- Google Ads
- Meta (Facebook)
How We Use Your Information
We use personal information to:
- Process and fulfill orders
- Send order confirmations and customer service communications
- Send promotional emails and newsletters (only if you opt in)
- Improve our website, products, and services
- Measure marketing effectiveness
- Prevent fraud and ensure site security
Marketing Communications
If you subscribe to our mailing list, we may send:
- Promotional emails
- Newsletters
- Product or store updates
You can unsubscribe at any time using the link in our emails or by contacting us directly.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable core website functionality
- Remember preferences
- Analyze traffic and usage
- Support advertising and remarketing
You may control or disable cookies through your browser settings. Please note that some features of the Site may not function properly without cookies.
Sharing of Personal Information
We do not sell your personal information.
We may share information with trusted service providers only as necessary to operate our business, including:
- Shopify (e-commerce platform)
- Payment processors
- Analytics and advertising partners (Google and Meta)
These third parties are authorized to use your information only as needed to provide services to us.
We may also disclose information if required by law or to protect our legal rights.
Social Media Interactions
If you interact with us on social media platforms (such as Facebook or Instagram), those interactions are governed by the privacy policies of the respective platforms. We are not responsible for how third-party platforms collect or use your data.
Children's Privacy
Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know what personal information we collect
- Request access to or deletion of your personal information
- Limit certain uses of personal information
To exercise these rights, please contact us using the information below.
Data Retention & Security
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
We take reasonable administrative and technical measures to protect personal information. However, no method of transmission or storage is 100% secure.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Halo Foods LLC
Email: info@halo-naturals.com
Website: www.halo-naturals.com